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Frequently Asked Questions

Why can’t i log into epic as a UNC Hospital application?

Being a UNC Hospital application, we here at the Department of Medicine Information Services don’t have direct access to EPIC and therefore any issues regarding logging into EPIC or the content within should be directed to the hospital IT group – ISD.

What is [email protected] and how do I access it?

[email protected] is UNC Health's electronic health record, available at most of our hospitals. We invite patients to participate in their care through the My UNC Chart. Providers, please visit our [email protected] for Providers area for more information about tools for you.

Who is UNC Health?

Who We Are UNC Health is an integrated health care system owned by the state of North Carolina and based in Chapel Hill. UNC Health is committed to empowering health, not just health care.

How many hospitals are on [email protected]?

With eight hospitals (Caldwell, Chatham, Johnston, Nash, Pardee, UNC Medical Center, UNC REX, and Wayne) and more than 700 clinics already using [email protected], we also remain focused on improving the experience and efficiency of the system for our providers and staff to ensure the best possible care for our patients.


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