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Frequently Asked Questions

Who owns StarTrack?

StarTrack, solely owned by Australia Post, provides retail door-to-door express road and air freight service for retailers in Australia. For wholesale operations, see Star Track Express / Australian air Express (AaE) tracking. Give customers the best post-purchase experience with proactive delivery updates.

Does StarTrack deliver Australia Post?

StarTrack is now a business of Australia Post and delivers some Australia Post parcels – which is why you see more of our blue delivery vans on the road today. You can rest assured StarTrack will continue to deliver the same great service. I’m waiting on a parcel. Who will deliver it – Australia Post or StarTrack?

What is StarTrack next flight?

StarTrack Next Flight  The fastest way to get items anywhere in the country with StarTrack. Tracking and delivery confirmation  Security-cleared specialist drivers  Pickup and delivery options 24 hours a day, all year round3  24/7 dedicated phone number and contact centre support  Learn more Make a sales enquiry

What are the benefits of using Startrack Courier?

Tracking and proof of delivery  SMS and email notifications  Online pickup and re-delivery bookings  Daily service and finance reporting  Contact centre support and service recovery  ID site and capture  24/7 same-day metro delivery  StarTrack Courier  The fastest way to get parcels across town with StarTrack. Tracking and delivery confirmation 


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