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Frequently Asked Questions

What can you do with Smartsheet?

Watch this Smartsheet tutorial for an introduction to key functionality and best practices that can transform the way your business works. You’ll learn how to use Smartsheet to streamline a business process using features including sheets, reports, automation, and dashboards. Walk through how to navigate Smartsheet to find and manage your work.

How do I import an Excel file into Smartsheet?

Here’s how to import an Excel file into Smartsheet: In Smartsheet, click Home, Import > Import Excel File. Select the Excel file you’d like to upload, click on the row that contains your column headers, and click Import. Your Excel file will be uploaded into Smartsheet. You can now insert, delete or rename columns and change font size and color.

How do I contact Smartsheet support?

Our support team is also available via Help > Help Center > Submit your Question (or email us directly: [email protected]) for any challenges you have when trying to implement any of the functionality within the product. I find that the Help Center videos are the easiest to follow and to understand then any other software help function.

How do I create an account with Smartsheet?

Smartsheet already knows your email address (Florida PALM Project provided it to them), you simply need to create a password for your account. Enter a password, agree to the Smartsheet User Agreement, and click Continue:

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