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Situational crisis communication theory - Wikipedia
https://en.wikipedia.org/wiki/Situational_crisis_communication_theory
WEBSituational Crisis Communication Theory (SCCT,), is a theory in the field of crisis communication. It suggests that crisis managers should match strategic crisis responses to the level of crisis responsibility and reputational threat posed by a crisis. SCCT was proposed by W. Timothy Coombs in 2007.
DA: 54 PA: 42 MOZ Rank: 28
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Situational Crisis Communication Theory and How It Helps a …
https://blog.hubspot.com/service/situational-crisis-communication-theory
WEBFeb 23, 2023 · Situational Crisis Communication Theory. The Situational Crisis Communication Theory (SCCT) identifies response strategies that organizations can use to handle a crisis. It's based on who was responsible for causing the crisis as well as how significant the threat is to the business's reputation.
DA: 79 PA: 37 MOZ Rank: 38
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Situational Crisis Communication Theory (SCCT) - The Handbook of Crisis
https://onlinelibrary.wiley.com/doi/10.1002/9781119678953.ch14
WEBOct 25, 2022 · Summary. Coombs presents a review of the Situational Crisis Communication Theory (SCCT) that updates the current conceptualization of the theory. He reviews the basic elements of SCCT including crisis types and contextual modifiers. Coombs then explores some common errors that occur when researchers are applying …
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Navigating Crisis: The Role of Communication in Organizational Crisis
https://journals.sagepub.com/doi/full/10.1177/2329488419882981
WEBOct 21, 2019 · Situational crisis communication theory (SCCT; Coombs, 2007) refocuses attention from company strategy to public perception by introducing the factor of “attribution,” borrowed from social psychology and defined as the degree of blame stakeholders are likely to place on a company after a crisis, based on the company’s …
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5. Situational crisis communication theory: Influences, provenance
https://www.degruyter.com/document/doi/10.1515/9783110554236-005/html
WEBAbstract. Situational crisis communication theory (SCCT) is a cognitive-based, prescriptive theory designed specifically to explain the use of optimal and sub-optimal crisis responses during organizational crises. This chapter explores the origins, evolution, and future prospects for SCCT.
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SITUATIONAL CRISIS COMMUNICATION THEORY - ICDST
https://dl.icdst.org/pdfs/files/0e8d769c306ae51d9075fa87693ede99.pdf
WEBThe SCCT consists of three core elements: (1) the crisis situation, (2) crisis response strategies, and (3) a system for matching the crisis situation and crisis response strategies. SCCT recommends selecting the crisis response strategies that are appropriate to the characteristics of the crisis situation.
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Situational Crisis Communication Theory (SCCT) Review
https://www.academia.edu/25354074/Situational_Crisis_Communication_Theory_SCCT_Review
WEBAbstract A situational crisis communication theory (SCCT), which articulates the variables, assumptions, and relationships that should be considered in selecting crisis response strategies to protect an organization's reputation, is advanced.
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The Handbook of Crisis Communication - Wiley Online Library
https://onlinelibrary.wiley.com/doi/pdf/10.1002/9781444314885.fmatter
WEBCrisis Communication in the Swedish Migration Board 489 Orla Vigsø Part VII Theory Development 509 25 Crisis Communicators in Change: From Plans to Improvisations 511 Jesper Falkheimer and Mats Heide 26 Contingency Theory of Strategic Conflict Management: Directions for the Practice of Crisis Communication from a Decade of …
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Protecting Organization Reputations During a Crisis: The
https://link.springer.com/article/10.1057/palgrave.crr.1550049
WEBSep 14, 2007 · Situational Crisis Communication Theory (SCCT) provides an evidence-based framework for understanding how to maximize the reputational protection afforded by post-crisis communication.
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Situational Crisis Communication Theory (SCCT): Refining and …
https://www.researchgate.net/publication/373297230_Situational_Crisis_Communication_Theory_SCCT_Refining_and_Clarifying_a_Cognitive-Based_Theory_of_Crisis_Communication
WEBOct 25, 2022 · Crisis Communication. Situational Crisis Communication Theory (SCCT): Refining and Clarifying a Cognitive‐Based Theory of Crisis Communication. Authors: W. Timothy Coombs. Texas A&M...
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