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Improving Responsiveness to Patient Phone Calls - PMC
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5593260/
WEBJun 5, 2017 · A standardized telephone system and pathway can be an effective way to improve upon patient–physician communication outside of the clinic, provide a safeguard … Author: Lisa K O’Brien, Patricia Drobnick, Mary Gehman, Christopher Hollenbeak, Mark R Iantosca, Sherri Luch... DOI: 10.1177/2374373517706611 Publish Year: 2017 Publication: J Patient Exp. 2017 Sep; 4(3): 101-107.
Author: Lisa K O’Brien, Patricia Drobnick, Mary Gehman, Christopher Hollenbeak, Mark R Iantosca, Sherri Luch...
DOI: 10.1177/2374373517706611
Publish Year: 2017
Publication: J Patient Exp. 2017 Sep; 4(3): 101-107.
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Telephone triage nursing: When patients call - American Nurse …
https://www.myamericannurse.com/telephone-triage-nursing-when-patients-call/
WEBJul 10, 2023 · Telephone triage calls break down into the following steps: Introduce yourself and explain your role. Gather basic patient information and pertinent medical history. …
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Patient Communication: Practical Strategies for Better …
https://www.aafp.org/pubs/fpm/issues/2022/0300/p12.html
WEBWHY COMMUNICATION MATTERS. A positive patient experience is the result of multiple factors before, during, and after the patient encounter, but chief among them is effective...
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What should I know before my telehealth visit? - HHS.gov
https://telehealth.hhs.gov/patients/what-should-i-know-before-my-telehealth-visit
WEBFeb 29, 2024 · Ask for help if needed. Let your provider know if you need support like a screen reader, closed captioning, a translator, or other help. Check your visit details. Your …
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Reasons Patients Call Your Hospital & How to Help
https://www.changehealthcare.com/insights/6-reasons-patients-call-hospitals
WEBPatients call your hospital for a wide variety of reasons, especially if you have an 800-number that routes to a patient call center. But no matter why they call – whether it’s a medical …
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A Patient’s Guide to Telemedicine: What to Do When Your …
https://www.himss.org/news/patients-guide-telemedicine
WEBMar 25, 2020 · A Patient’s Guide to Telemedicine: What to Do When Your Doctor Calls or Video-Chats with You. Published on March 25, 2020. By John Sharp, MSSA, PMP, FHIMSS, Director, Thought Advisory, Personal …
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10 communication tips for physician phone visits during …
https://www.aafp.org/pubs/fpm/blogs/inpractice/entry/telephone_visit_tips_2.html
WEBApr 6, 2020 · 1. Take a breath before you call the patient. For patients you know, reflect upon something you admire about them before initiating the call. 2. Smile when you greet …
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