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Frequently Asked Questions
Utility Point is an independent energy supplier, based in Poole, that was launched in 2017. Although extremely new to the British energy markets, with customer numbers pretty low, their mixture of rock-bottom prices and top quality customer service has not gone a miss.How do I speak to a representative at utility point?
To speak with a customer service representative at Utility Point, you should call 0345 557 7878. Lines are open Monday through Friday from 9 am to 6:30 pm. You can call Utility Point’s customer service department to deal with any of the following issues: You can also submit meter readings and pay bills via your online account.How do I update my myunitypoint information?
Your MyUnityPoint information comes directly from your electronic medical record. If you would like to make changes to your Health Issues, Allergies, or Medications list, utilize the “plus” and “minus” buttons in those sections to submit an update request to your provider. Your care team will review them with you during your next visit.How do I make a complaint to utility point?
By going to the Utility Point website and clicking on Help and Support: FAQS in the menu at the bottom of the page, you may even be able to find the solution to your query without having to contact the energy provider directly. To make a complaint to Utility Point, we recommend first calling the customer service department on 0345 557 7878.